The support provided by Clubsoft is exceptional. The response time is quick and they are always pleasant and courteous (regardless of how many times I call them in one day).Betsy Copeland
Controller
Bentwinds Golf & Country Club
ClubSoft’s responsibilities will not end with the installation of our system. We have a dedicated Support Team that is prepared, 24 hours a day, to help customers in need of assistance.
Each member of our Support Team has 4+ years experience supporting private clubs and has worked with the ClubSoft product since its original beta version was released in 2005. As a result, our Support Team has a full understanding of our product and is better equipped to diagnose issues and respond to customer inquiries than other support teams in the club software industry.
Whether you contact our Kansas City-based Support Team by phone, email or directly through the system (as shown above), you can rest assured that you will be working with someone who understands your needs and can clearly communicate instructions to you.
In dealing with technical support groups from various software companies over the last thirty years, I can honestly and without hesitation give ClubSoft’s Technical Support Group my highest marks for not only their professionalism and courtesies, but also for their quick responses and the way issues are resolved almost instantly. Thank you Clubsoft! Your technical support group, without a doubt, is the best!Karen McCarson
Comptroller
Newark Country Club
After a half dozen software conversions, I can honestly say that the Client Support and Installation teams are absolutely the best that I have ever encountered. I would be hard-pressed to think of any area where ClubSoft has let us down or required an expectation adjustment. Problems get handled, enhancements are eagerly solicited, and follow-up is thorough.LeRoy Ryan
Controller
Pine Orchard Yacht and Country Club